Customer Reviews

Based on 6 reviews
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(5)
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17%
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M
Michael Whitwell
Horrible Communication

Specsbylux, considered my order as being fulfilled when I received the box to send my frames in. I received a email today asking for a review, they claim I received my order 35 days ago, in actuality , I received my order 3 days ago. I orders my new lenses June 28 and received my preset on August 27. That’s a far cry from the 7-10 day they claim. I had to reach out and stay on them 3-4 times a week until I actually received the order.The product is fine, nothing special. I will not be doing business with them in the future.

Hi Michael,

I do apologize for the uniqueness of this situation as it has never happened to us in the past. Your frames were lost in the lab. I communicated this to you as soon as I found out and made sure to provide you with an action plan to ensure you would not be led astray - I purchased you the same exact pair of frames that were brand new from Oakley and made sure to ship them to you as soon as they were completed.

Again, this was a unique situation and we do stand by our 7-10 day shipping claim because it happens 99% of the time. I apologize for your experience and I sincerely hope we are not judged by this mishap and by the quality of our work.

Thank you for your review and business.

Alen at Specsbylux

S
Susan Shannon
My frames their lens

My lenses are excellent! Exactly what I ordered

A
Austin
They Are Legit.

From the constant communication to the reinforcement from my friends who have used their service. Specsbylux.com is legit with their Oakley lens replacement. They're pros for a reason.

C
Customer
Vision for the Blind

If you're visually impaired like me, you know the struggle of needing prescription lenses. I was always convinced the only option was to buy a new pair and spend ridiculous amounts on new frames. That is, until I was introduced to specsbylux. This is such a simple, yet genius idea. They don't rip you off, you can use the specs you already own, and you have countless options to add a little flare to your look. Super underrated business model

L
Lorenzo Viguie-Ramos
Best lenses I've ever had!

Amazing price and customer service were extremely attentive!

Customer Reviews

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